Spotlight customer reviews:
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Customer Rating: 
Summary: No problems. Love this case!
Comment: I have had no problem with the telescoping handle. It's very similar to other cases I have had. I love this case! I can fit so much in it. I am a professional genealogist and have to carry a CanoScan scanner, a portable printer, my laptop, lots of papers, etc, and this case can hold it all! This case is too large for the overhead compartment of smaller airplanes. I just leave the computer compartment empty and carry my computer on in smaller computer case The DEGREE from SwissGear by Wenger Computer Case, and then at least I have the bigger case with everything in it when I get to my destination. One of the best thing about this case is the roomy front pocket with pockets for everything you can imagine - PDA, phone, CDs, and even for a jumpdrive. I can find anything I want very quickly. The back pocket is meant for clothing and I have used it for an overnight trip to store a change of clothing. There is also a ticket pocket. If you don't need as much storage space and want a case that fits in the overhead of any computer, my husband owns theWenger Granada Rolling Case Blk Nylon Fits Up To 17IN Notebooks and likes it very much.
Customer Rating: 
Summary: Nice ......... Very NIce !!!
Comment: Purchased this for my Dell 17" laptop. Threw away the inner bag for a 15" and simply slide my 17" into that compartment slot. Fits perfect and does NOT get scratched or banged. Well made product and lots of additional storage for papers, disks, power cord, mouse, etc. Once heavy laden with all your gear don't break your back tryin to carry it all, just pull out the handle and roll it from your car to the building and down the hall.
Customer Rating:
Summary: Great reliable Computer Case
Comment: I saw this computer case at Office Depot for over $ 130,-, went on amazon.com and got it for half of the price. It is a great computer Case, the zippers are working well, the computer 17" fits perfect. What I like most about is the flexibility of this little wheels, it does not flip over and it is easy to go around with.
Customer Rating:
Summary: Superb Product
Comment: Just a classy, superbly designed, high quality bag that seems to have pockets for everything. The Swiss crosses on the high quality zips and wheels add a refined touch of panache to this stylish bag. I can't think of a single way I could improve this bag - it does its job perfectly.
I've been waiting for the infamous handle to fail, but so far it's operating smoothly. Perhaps Wenger have refined their product, fixing the problem.
Very highly recommended.
Customer Rating:
Summary: Holds everything a full time employee and college student needs!!
Comment: I purchased this bag after looking at literally hundreds. It's great I don't regreat my purchase at all. the bag hold all of my college textbooks, notebooks, pens etc. and all of my papers as well. The era bag holds my computer and there is still room for a little more. The handle at least on mine is solid and I have no complaints there. the wheels are also solid. I am o the road 100% of the time for work and I go to school full time online. this bag is great. I can hold my gear for work in it as well. and we drive around the country in pickups as well as flying. It fits everywhere and keeps my stuff safe. HIGHLY RECOMMENDED. As a result of this bag I now have a full Wenger luggage set as well as a Wenger wallet. I also bought my wife the Potomac, which is a smaller version of the Patriot.
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