Spotlight customer reviews:
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Customer Rating:  
Summary: HEAVY duty.
Comment: If nothing else, this lock is a definate deterrent to would be bike thieves! The thing is pretty heavy and quite formidable looking. The company includes 5 keys, one of which has a LED light. I have dinged the lock one star due to it's weight and stiffness. They really need to include some sort of carrying system as it's quite difficult to wrap on your seat post (stiff). I do recommend this system for anyone in a theft problem area and/or rural areas, who need good security.
Customer Rating:
Summary: good lock!
Comment: This lock is very sturdy, the end case has not cracked in normal use, 5 included keys are plenty. It's still new and the 3/4-inch thick cable is stiff and somewhat heavy so it's difficult to carry around but I think the better security is worth the hassle. The 3-foot length is a compromise suitable for bikes and maybe even scooters but it is likely impossible to lock both wheels with only 3 feet. I've had no trouble with jammed keys of the new design. Also the big plastic heads are easily cut down to be the smallest on my ring.
Customer Rating:
Summary: I've gone green
Comment: I bought this product because I have gone green and bike to the train station. I lock up my bike easily with this strong and easy chain.
Customer Rating:
Summary: Great lock, backed by solid support
Comment: I have had a Rottweiler lock for over five years now, and will agree with the two reviews above mine - this is a fantastic, well-made lock (albeit heavy). I haven't ever wanted for a frame carrier - I usually sling it over my shoulder or in my bike bag.
I park my bike outside year-round, and three years of that got to wear on my lock - it was pretty hard to get the key in (as the reviewer above noted). I have since found out (via product documentation :-/ ) that a few drops of oil in the key slot cures this, but the first time I called the company.
Three years of New York winters, I was prepared for "get a new lock". Instead they said "our new locks are better at handling this - we'll send you one free".
That was two years ago. I recommend these locks to everyone, and nobody's complained (or had to call the company). But good to know they are so responsive if you do!
Customer Rating:
Summary: Great, great locks
Comment: I got a couple of these locks, thinking they were on the expensive side, since they were only locks, but I come to find out that they are more than that. The longs themselves are heavy solid, almost even descouraging to look at (if you were a thief)They are long enough to go around big trees in case you don't find a proper place. They come with a set of 5 keys, and one of them even has a LED light so you can open your lock at night. They also come with a good warranty and the company, in case you loose your keys. (comon' there is 5 of them, I am sure you won't keep them in the same place) there is a small card with a number, you can send that number to the company, and they will replace your keys for free. it is just great. At first they seemed a little stiff and I had a hard time bending it around stuff. But with time they lock became more flexible and maleable, right now it takes me less than 20 seconds to secure my bike to whatever. I am studying in a university in mexico, and bike theft is the order of the day, These locks are exactly what you need in such cases, or if you want to protect your bike. Note: these locks are really heavy, not recommended if you're going biking for a long time or trail. they will tire you out. But if you're like, a student that will like his bike to be in the same place when I blink, and be confident that no one will steal it. buy it. These are simply the best locks.
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